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How do I create 2 lines on a label using ACS?

To create two line on a label press the back slash key (\) twice which gives you a second line.

How do I import an image?

To import an image depends on what type of job you’re doing. If you’re doing an engraving job then you:

  • Choose an image which is a good quality
  • Open the image in the windows paint program
  • Convert and save the image to a monochrome bitmap.
  • Open ACS, choose your label type and click onto Custom icon.
  • Once in custom click on the image icon located in the top left corner of your screen
  • select your image and convert this to a WMF (windows meta file)

When converted you can upload your image.

  • Click on your chosen image and adjust to your desired size
  • Click back on to the custom icon which will then show what your image looks like on your label.

If you’re doing a printing job, the process is easier.

  • Choose your image you want to print
  • Open you ACS software
  • Create project and choose your label type
  • Go to custom and click on image icon
  • Click on your chosen image and adjust to your desired size
  • Click back on to the custom icon which will then show what your image looks like on your label.

I have just assembled my pen and it is leaking, what do I check?

  • The first thing to check is to see if the pen is assembled correctly. When assembling the pen there should be a distinctive CLICK heard when the nib is connected to the ink cartridge.
  • Check how much thread is showing, if there is more rung of thread showing then there is a chance the pen will leak.
  • Check to see if the collar is securely attached to the ink cartridge, if it isn’t then this will cause the pen to leak.

I am unable to import graphics onto my label?

To be able to import graphics you must first run the ACS software as an administrator, to do this

  • Right click on the ACS desktop icon which opens a menus
  • Scroll down to properties and click on ‘Advanced’
  • You will see a box which has ‘Run as administrator’ next to it, click on this box which will put a tick in the box
  • Click ‘OK’
  • Then click apply and ok.

You should now be able to import graphics.

Where do I get the latest label parameters and software update?

Simply click on the link below and navigate to your platform. There are individual parameter updates as well as a complete set . In additiona , you can download the entire ACS software suite to install on as many machines as you wish. This is great if you want to give multiple people the ability to create labels and projects.